Feature: booking diary
A booking diary that turns into the job
The BayAutomate booking diary schedules work by technician and bay, using your service templates to set realistic durations. It warns about clashes, leave and overbooking. When the customer arrives, one check-in turns the booking into a job with the customer, vehicle and concern already filled in.
Early access: BayAutomate is onboarding Australian workshops now. Anything marked Coming soon or Planned isn't available yet. Everything else is included on every plan.

What it does
- Day and week views by technician, with drag to move and drag to resize.
- Rego, name or phone search attaches the customer and vehicle.
- Online booking requests from your booking page arrive for confirmation.
- Reminders are prepared from the booking. In preview they are simulated.
Diary rules that prevent mistakes
- Technician leave and working hours block the right slots.
- Bay capacity is respected, so two jobs can't share one hoist.
- Overbooking shows as a warning, not a silent clash.
- Waiting and drop-off bookings are marked differently.
Status of what's on this page
| Capability | Status |
|---|---|
| Booking diary Technician and bay diary, service durations, clash warnings, online booking requests, booking to job with no retyping. | Included |
| Customer timeline (mini CRM) Every booking, quote, approval, job, invoice, payment, message and note on one customer and vehicle history. | Included |
Checked 8 November 2026.
Questions
Can customers book online?
Yes. Booking requests come in from your own booking page and wait for you to confirm them.
Can I see a week at a time?
Yes. Day and week views by technician, with drag to move and drag to resize.
Does a booking create a customer automatically?
Yes. A new customer and vehicle are created from the booking and reused everywhere after that.