Legal · last updated 8 November 2026
Acceptable use policy
This policy applies to every workshop and user of BayAutomate, operated by [Legal entity name to be added] (ABN [ABN to be added]). It forms part of our Subscription terms. If you break it, we may suspend the affected feature or account after giving notice, or immediately where there is a risk of harm.
Early access: BayAutomate is onboarding Australian workshops now. Anything marked Coming soon or Planned isn't available yet. Everything else is included on every plan.
1. Customer messages
- Only send marketing (campaigns, win-back, promotions) to customers who have given consent, and honour every opt-out. BayAutomate records consent and adds opt-out text, but you are responsible for complying with the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth).
- Service messages (booking confirmations, reminders about work the customer asked for, invoices) must be genuine and relevant.
- Don't send misleading, threatening or offensive content, or impersonate another business.
2. Data you enter
- Only enter personal information you are allowed to collect, and use it for running your workshop.
- Don't upload unlawful material, malware, or files you have no right to use.
- Keep payment card numbers out of notes and messages. BayAutomate does not store card details.
3. Security
- Keep your sign-in details private. Each person needs their own login.
- Don't try to access another workshop's data, test or bypass security, or overload the service.
- Tell us at once about any suspected unauthorised access.
4. AI features and fair use
- AI features use your monthly allowance and any prepaid credit. Don't try to get around the allowance.
- Check AI readings before relying on them. You remain responsible for bills, prices and accounting entries you approve.
- Automated scraping or bulk extraction of the service is not allowed, apart from your own data exports.
5. Resale
Don't resell, sublicense or provide BayAutomate to other businesses without our written permission.
6. Reporting misuse
Email privacy@bayautomate.com.au.